Contact Us

Neozen Service Center

Syarat & Ketentuan Garansi

Garansi pengiriman 7 hari sejak barang sampai, dengan bukti video unboxing & bukti invoice.
Garansi mesin & free service 24 bulan, dengan bukti invoice.
Kerusakan akibat kelalaian konsumen tidak masuk garansi
Biaya akan dikenakan untuk bagian yang tidak termasuk garansi / habis masa garansi (Biaya sparepart & Jasa service)
Mohon hubungi service center 0882-9904-6266 untuk info lebih lanjut

Jakarta & Tangerang

Jl. Anyelir Blok FF 26
Jakarta Utara 14230
CP : Rizal - 081283431961

Bekasi

Jl. Scorpio Blok A15 No. 10
Tambun Selatan, Bekasi 17510
CP : Arvin - 081385228985

PUSAT

Jl. Pulo Ayang No.9, RW.9,
DKI Jakarta 13930
CP : Eko - 085820382395

Depok

Jl. Margonda Raya No. 1
Depok 16459
CP : Agus - 08128732729

Bandung

Jl. Emong – Burangrang 20 B
Bandung 40262
CP : Asep S - 089529946787

Tasikmalaya

Jl. R.E Djaelani No.5
Permata Tasikmalaya 46122
CP : Yudi - 085351749947

Surabaya

Jl. Kupang Jaya no.19a
Surabaya 60225
CP : Achmad - 085101286718

Makassar

Ruko Buss. Center III Blok B No.11
Makassar 90231
CP : Arham - 085100052620

Palembang

Jl. Basuki rahmat 56C
Palembang 30127
CP : Septianita - 085100661616

Medan

Ruko De Cluster
Medan, Sumatera Utara 20132
CP : Gunawan - 085760519055

Bali

Jl. Poh Gading No. 88. Dawas,
Tibubeneng, Kuta Utara
CP : Fany/Alit - 085101981184

Malang

Jl. Letjend Sutoyo No.92 A
Malang. Jawa Timur, 65123
CP : Kuwan - 081234029995

Padang

Jl. Hidayah I No.03 RT 002 RW 003
Kec. Koto tengah, Kota Padang
CP : Abu Fathan - 085274118503

Frequently Asked Questions

1. What is the different between Neozen and other brands ?

Neozen provides high quality products which made by Korean technology.

2. What is the warranty period for Neozen Appliances ?

Neozen gives 2 years warranty

3. How if I find some problems or complaints of Neozen Products ?

Customer can contact us through this website – go to page “ contact us “
Customer can go to our service center

Neozen has 15 service center in all over Indonesia. you can come and get the service also maintenance products in there

4. Can I purchase spare parts for Neozen Products?

We provides spare parts of products. Customer can go to our official store in market place

5. How to become Neozen reseller or affiliate?

Customer who want to be our reseller and affiliate, can contact us through this website – go to page “ contact us “ or you can send direct message to our instagram ( Neozen.idn )

Phone: (021) 29888150
Email: [email protected]

Address: DBS Bank Tower Lantai 12, Jl. Prof. DR. Satrio, RT.18/RW.4, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940